Changes, Returns and Refunds

To initiate an exchange or return, contact us at warehouse@otsosport.com

CONDITIONS:

  • You have 14 days from receiving your order to make an exchange or return.
  • For a product to be eligible for an exchange or return, it must be unused and in the same condition as when you received it.
  • Shipping costs are non-refundable.
  • The customer will be responsible for the shipping costs for the return of the item.