Changes, Returns and Refunds

To initiate an exchange or return, contact us at warehouse@otsosport.com

CONDITIONS:

  • You have 30 days from when you receive your order to make an exchange or return.
  • For an item to be eligible for an exchange or return, it must be unused and in the same condition that you received it.
  • Shipping costs are non-refundable.
  • Customer will be responsible for shipping costs for returning the item.